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Your privacy is important to us. Learn how we collect, use, and protect your information.
Code Crafts Digisoft Pvt. Ltd. is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Welcome to Code Crafts Digisoft Pvt. Ltd.. This Privacy Policy describes how we handle your personal information and respects your privacy rights. By using our services, you consent to the data practices described in this policy.
Code Crafts Digisoft Pvt. Ltd. is an e-commerce brand specializing in premium cosmetic products based in Jaipur, Rajasthan, India.
We are committed to transparency in how we collect and use your information. We will never sell your personal data to third parties.
We collect various types of information to provide and improve our services to you:
IP address, device ID, browser type, OS
Pages visited, time spent, click behavior
Approximate location via IP
Small data files for improving user experience
We may share your data with:
We never sell your personal data to any third party.
We implement strong security measures including:
No online platform can guarantee 100% security, but we follow industry best practices.
Email us at: [email protected].
We retain your data as long as:
● Eligible Returns: Manufacturing defects, wrong item shipped, non-matching description. Hygiene-sealed cosmetics (e.g., opened lipsticks, creams) non-returnable unless defective.
● Non-Eligible: Customer preference changes, used/opened products, perishables, custom orders, undergarments, or items without original packaging. Initiate returns via email; approved requests receive a return label or instructions. Ship back to our Jaipur warehouse at your expense (prepaid by us for our faults). Inspection takes 2-3 business days.
Full refund to original payment method (excluding shipping) within 7-10 business days post-inspection. Exchanges available for same-value items if stock permits. Partial refunds for damaged packaging. No restocking fees for defects; 10-20% may apply otherwise. Track refund status via support.
Code Crafts Digisoft Pvt. Ltd.
+91 925 776 3555
Jaipur, Rajasthan, India
We’re here to help you understand how we protect your data.
Contact Us